“I am writing this email to thank Dr Angelos Sideris and his new dental assistant as well as the hygienist and receptionists for the excellent care and professional service I have received from park dental over the past few years.
Recently I had to undergo some major reconstruction work on one of my teeth that was almost beyond repair
The various options were explained to me in advance with the risks involved. Needless to say, on the day itself the procedure to repair my tooth went very well considering I was in the chair for almost an hour.
Dr Angelos Sideris explained what was going to happen throughout and kept me advised of progress during the treatment. He also explained that I should raise my left hand if I needed the work to stop for any reason.
The work went very smoothly without any pain and with only minor discomfort. One of the secrets is to relax and breathe through your nose as much as possible during the procedure.
After the work was completed I was advised that I could ring up at any time if there was a problem. Additionally, it was very nice to get a phone call the next day from the practice to ensure that all was well.
I can truthfully say that I have always been made to feel like a valued patient and the results of my recent treatment have exceeded my expectations.
I would not hesitate to recommend your practice to any potential new patients who are thinking about having some dental treatment to contact Park Dental without further delay as the treatment they will receive is second to none.”
Re-opening of Park Dental
We very much hope that you and your family are in good health.
We are pleased to announce that we will re-open Park Dental practice as of Wednesday the 1st July and this will begin under a phased opening structure. We understand that the government has announced the start of re-opening of dental practices in the UK from the 8th June 2020. As you may appreciate, this was not possible for about two thirds of dental practices in the country according to a survey carried out by the BDA (British Dental Association). The main reason for this is lack of PPE's (Personal Protective Equipment) in the UK and possibly globally. Our suppliers themselves have been let down by manufacturers leading to this major shortage. Subsequently, adequate staff training and fit testing are required which is currently in progress with everyone’s health and safety considered.
We are very thankful for your understanding during this time and appreciate your continued support and loyalty to the practice. These have been very difficult times for all of us and we understand that many of you have been unable to access the dental care you need. Please kindly call the practice number in July to reschedule any appointments we have had to postpone and as promised we will endeavor to fulfill your dental requirements. If you already have appointments booked from July onwards, please consider these to be valid unless you hear from one of our team members.
Our priority, as always, is your safety and care and we would like to offer you reassurance that we have re-examined all of our procedures and protocols to ensure we provide the highest level of safety to you and our team. We have always had very high levels of infection control in the practice but we have enhanced these measures even further to meet and go beyond new regulations and guidelines following the Covid-19 pandemic. Such measures include strict social distancing protocols, the investment and use of heavy duty PPE and installing specialist extractor fans to create negative pressure to exchange the air out of surgery efficiently during aerosol generating procedures; this special measure is also used in hospital settings to achieve the same result.
Your dental journey will be enhanced for your safety therefore you will notice a number of changes when you have your next appointment:
Please be assured that it is still your old friendly team under these garments and we apologise for lack of visual expression or our usual extended ‘banter’. Hopefully this will only be for the short term.
Again, we would like to thank you for your understanding and patience during these unprecedented times and we very much look forward to seeing you soon.
The Team at Park Dental