“Following my visit to the dentist today I would like to share my experience. I am not exactly a “dentist phobic” but I have always felt quite nervous about having any form of treatment.
Today I had to have an injection – I am usually really nervous about them. You reassured me that you would not hurt and to be honest I did not entirely believe you.
However I honestly did not feel a thing – I am amazed. It is the first injection I can ever remember having that did not hurt. I had to give you a 10/10. It has reassured me that if I need any further treatment I do not need to be anxious.
Also thank you for seeing me so promptly (before my actual appointment time) as I was in a hurry and needed to get back to work.”
— Gaynor Shakesheff