The practice collects, holds, processes and shares personal data in accordance with the provisions of the General Data Protection Regulation and the Data Protection Act 2018. We have carried out and will review as appropriate, a Data Audit.
This Policy applies to personal data in the following categories:
• Patients’ Records, both current and past
• Employees’ data
• Contractors’ data – including dental registrants
• CCTV footage
We shall ensure that Personal Data, including Special Data (health) will be:
• Processed lawfully, fairly and in a transparent manner
• Collected for specified, explicit and legitimate purposes only
• Adequate, relevant and necessary for the purpose
• Accurate and updated
• Kept for no longer than is necessary
• Processed in a secure manner and protected against loss, destruction or damage
Data will be held and processed under the following Lawful Basis:
• Patient Data and health records: for the Legitimate Interests of the practice in providing health care and treatment
• Employment records: as a Legal Obligation for the provision of Employment Terms and conditions and supply of data to HM Revenue and Customs and other statutory functions such as pensions and benefits
• Contractor Data: for the fulfilment of contracts
• CCTV Data: for the detection and prevention of crime
We will additionally secure the specific consent of patients for the provision of electronic communication under the Privacy and Electronic Communication Regulations 2011
We will ensure that the rights of Data Subjects are respected and maintained by:
• The issue and promotion of a Privacy Notice detailing data processed, its origin and any disclosures, the Lawful Bases for processing, and the rights of Data Subjects
• The maintenance of a Subject Access process and the appointment of Natasha Maidment as Data Protection Officer to oversee that process and to advise on compliance
• A legitimate interest assessment ensuring individuals’ rights are balanced with the legitimate needs of the practice.
• A Data Retention schedule
• An Information Security policy
• A Data Breach Policy
• Contractual assurance of adequate safeguards if data is processed outside the European Union
All data subjects may submit a request to be informed of the data we hold about them, its lawful basis and from whom it is/was obtained and to whom it may be disclosed. We will provide this information without charge and as soon as is reasonably possible and in any event within one month of a valid request being received. Access requests should be addressed (or forwarded without delay) the management of Park Dental.
We will ensure that all staff are aware of their duty of strict confidentiality regarding personal data, both professional and under the Data Protection law. We will provide training and assure compliance and will review and refresh training on a regular basis.
It is a condition of continuing employment that all staff are aware of, sign their acceptance of, and comply with, their obligations under this Policy. Any queries or concerns must be immediately addressed to Natasha Maidment. A breach of this Policy may amount to misconduct and result in disciplinary action. Serious or persistent breaches may result in dismissal.
The practice will publish and maintain an Information Security policy to assure against any loss, damage, unlawful disclosure or non-compliant erasure of data. All staff will be trained and advised of their obligations under this Policy.
Park Dental Privacy Notice
We are a Data Controller under the terms of the Data Protection Act 2018 and the requirements of the EU General Data Protection Regulation.
This Privacy Notice explains what Personal Data the practice holds, why we hold and process it, who we might share it with, and your rights and freedoms under the Law.
The practice holds personal data in the following categories:
“Process” means we obtain, store, update and archive data.
The Law says we must tell you this:
We can only share data if it is done securely and it is necessary to do so.
You have the right to:
|You can complain in the first instance to our Data Protection Officer, who is:
Park Dental, 20 Kingland Road, Poole, BH15 1TP. 01202 674822
and we will do our best to resolve the matter. If this fails, you can complain to the Information Commissioner at www.ico.org.uk/concerns or by calling 0303 123 1113.
Re-opening of Park Dental
We very much hope that you and your family are in good health.
We are pleased to announce that we will re-open Park Dental practice as of Wednesday the 1st July and this will begin under a phased opening structure. We understand that the government has announced the start of re-opening of dental practices in the UK from the 8th June 2020. As you may appreciate, this was not possible for about two thirds of dental practices in the country according to a survey carried out by the BDA (British Dental Association). The main reason for this is lack of PPE's (Personal Protective Equipment) in the UK and possibly globally. Our suppliers themselves have been let down by manufacturers leading to this major shortage. Subsequently, adequate staff training and fit testing are required which is currently in progress with everyone’s health and safety considered.
We are very thankful for your understanding during this time and appreciate your continued support and loyalty to the practice. These have been very difficult times for all of us and we understand that many of you have been unable to access the dental care you need. Please kindly call the practice number in July to reschedule any appointments we have had to postpone and as promised we will endeavor to fulfill your dental requirements. If you already have appointments booked from July onwards, please consider these to be valid unless you hear from one of our team members.
Our priority, as always, is your safety and care and we would like to offer you reassurance that we have re-examined all of our procedures and protocols to ensure we provide the highest level of safety to you and our team. We have always had very high levels of infection control in the practice but we have enhanced these measures even further to meet and go beyond new regulations and guidelines following the Covid-19 pandemic. Such measures include strict social distancing protocols, the investment and use of heavy duty PPE and installing specialist extractor fans to create negative pressure to exchange the air out of surgery efficiently during aerosol generating procedures; this special measure is also used in hospital settings to achieve the same result.
Your dental journey will be enhanced for your safety therefore you will notice a number of changes when you have your next appointment:
Please be assured that it is still your old friendly team under these garments and we apologise for lack of visual expression or our usual extended ‘banter’. Hopefully this will only be for the short term.
Again, we would like to thank you for your understanding and patience during these unprecedented times and we very much look forward to seeing you soon.
The Team at Park Dental